Senior Business Analyst
Position: Full time
Location: Sydney, Australia
Start date: As soon as possible
Application closing date: 15 Oct 2021
Utecture is our new cloud based, residential building design software. It is an exciting time to be joining the company, as we bring our first customers (builders, material merchants and producers) on board. This is game-changing software so we are looking for someone who can get as excited for this software as we are!
Reporting to our Customer Success Manager, this role works as part of the customer experience team, working together to transition our customers from sales prospects to successfully using the utecture platform in their businesses. You will take our customer’s data, be able to extract and capture it, and then understand how we use that data to configure our system to meet their needs. You’ll work alongside our customers and work to project milestones as the implementation progresses.
You will have at least 5 years’ experience in a similar role and be absolutely customer centric. It goes without saying that your communication skills will be second to none, as will be your analytical and conceptual thinking skills. You will bring with you your knowledge of data modelling and data visualisation tools.
Ideally, you will have experience working in the building industry (residential would be even better), and a relevant qualification in either IT, Computer Science, Business Administration, or something similar.Apply now